FAQ

What is your return policy?

Due to the personal nature of our products, we cannot accept returns at this time. If you have any issues with your purchase upon arrival please contact us within 14 days of the purchase date. Please email at Info@HelloBeautifulLipstick.com

How long does shipping take?

For orders in the USA we ship USPS First Class Mail which takes 2-3 days.

Do you offer samples?

We do not offer samples at this time.

Is your lipstick matte or creamy?

Yes to both! Our lipstick is matte, creamy, and moisturizing.

Is your lipstick gluten-free?

We have a customer who has a gluten-free diet for health reasons who has been using our Hello Beautiful! Lipstick happily and safely and has not experienced any adverse effects.

Do your lipsticks contain nano particles?

We do not use nano particle iron oxides or pigments in our lipsticks.

Do you have vegan lipstick?

Our lipstick is not vegan. Our lipsticks are made from organic beeswax and are lead-free, castor oil free, mica free, titanium dioxide free, carmine free, cruelty free, fragrance/aroma free, and D&C FD&C Dye free. Did you know that not all vegan lipstick is non-toxic? Read more.

Is your lipstick cruelty free?

Yes, we are PETA certified and never test on animals.

Can you suggest a lipstick for me?

With pleasure! Please send a photo of yourself or describe your skin undertone. You can send this to Info@HelloBeautifulLipstick.com

What does skin undertone mean?

Your skin’s undertone is the subdued color beneath the skin surface. It can vary between warm, cool, or neutral. Learn more in our layering guide.

Do you use preservatives in your lipsticks?

We never use any synthetic preservatives in our lipsticks, but we do use turmeric and green tea oil which preserve naturally. We also do not use manganese violet or talcum powder.